PRIVACY POLICY
1. Introduction and Scope
This Privacy Policy describes the policies and procedures of Clarity Mountain Education (hereinafter referred to as "the Company") regarding the collection, use, protection, and disclosure of personal information obtained through its website (www.claritymountaineducation.com), professional consulting engagements, workshops, and coaching services1. The Company is committed to safeguarding client privacy and ensuring clear, transparent data practices.
This policy applies exclusively to information collected directly by the Company. It does not govern, and the Company assumes no responsibility for, the data processing practices of external third-party applications, software-as-a-service providers, or social media networks linked to or integrated with the Company’s website.
2. The Strict "Never Sell or Share" Commitment
The foundational element of the Company's privacy posture is a strict commitment to data non-monetization. The Company will never sell, barter, trade, rent, lease, or share personal details, including email addresses, phone numbers, and identity records, with any third-party marketing, promotional, or commercial entities under any circumstances.
Personal information provided to the Company is treated as confidential and will only be shared with trusted operational service providers who are contractually bound to keep the information private and use it solely to perform essential services on the Company's behalf.
3. Categories of Personal Information Collected
The Company collects personal information that is voluntarily provided by individuals when they interact with the website, submit inquiries, register for workshops, or enroll in professional consulting services. The categories of personal information collected include:
Identity Information: First name, last name, professional title, and organizational affiliation provided during inquiry submissions or service registrations.
Contact Information: Email addresses, telephone numbers, and physical or mailing addresses supplied for communication and billing.
Professional and Academic History: Resumes, work history, educational backgrounds, and LinkedIn profile URLs voluntarily shared by clients to facilitate executive coaching and professional branding.
Interaction Data: Records of communications, questions, scheduling preferences, and notes submitted via contact forms, emails, or scheduling portals.
The Company's website does not automatically collect precise geolocation or sensitive personal identifiers. The website may automatically log basic, non-identifying technical data—such as internet protocol (IP) addresses, browser configurations, and operating systems—solely to maintain website security, optimize performance, and analyze aggregate traffic trends.
4. Limited and Express Purposes of Data Processing
The Company processes personal information strictly for the following defined purposes:
Service Delivery: Processing registrations, scheduling 1-on-1 coaching sessions, delivering curriculum design materials, and conducting professional workshops.
Direct Opportunity Sharing: Utilizing voluntarily provided contact details to share announcements, resources, and upcoming opportunities exclusively with event participants, existing customers, and individuals who have explicitly requested such updates.
Administrative Communications: Confirming financial transactions, responding to inquiries submitted via the website contact form, and communicating policy updates.
5. Third-Party Platform and Service Provider Disclaimer
In the course of delivering services, conducting marketing, and organizing virtual events, the Company interacts with and links to third-party digital platforms and services.
These include:
Social Media Platforms: LinkedIn, Facebook, Instagram, and other social media networks or parent companies used for networking and communication.
Software and Communication Providers:Riverside.com (operated by Riverside.fm Inc.) and other video recording, hosting, and event facilitation platforms.
eLearning and Course Hosting Platforms:mindsmith.ai (operated by Mindsmith), used by the Company to host, manage, and deliver interactive eLearning courses completed by users.
Explicit Exclusion of Responsibility
The Company explicitly states that it is not responsible for the way user information is collected, processed, stored, shared, or utilized by these third-party platforms. Each of these third-party companies operates its own independent data-tracking scripts, cookies, privacy policies, and terms of service.
When a user clicks on a link to an external site (such as LinkedIn), registers for a Company event hosted on a third-party platform, enters a virtual recording room on riverside.com, or accesses an interactive eLearning course hosted on mindsmith.ai, that user's data is governed entirely by the privacy policy of that specific platform. The Company has no control over, and disclaims all liability for, any unauthorized data tracking, marketing profile building, security breaches, or data misuse occurring on or through these external third-party services. Users are strongly advised to review the independent privacy policies of all third-party platforms before providing personal information.
6. Email Outreach and CAN-SPAM Compliance
All email communications sent by the Company are executed in strict compliance with the CAN-SPAM Act.
Identity Verification: All marketing or informational emails will clearly identify Clarity Mountain Education or Geoffrey Edwards as the sender and will utilize honest, non-deceptive subject lines.
Physical Address: The Company will include its valid, physical mailing address in the footer of all commercial communications.
The Right to Opt Out: Every informational or marketing email will include a conspicuous, single-step "unsubscribe" link. Recipients can opt out of receiving further communications at any time. Unsubscribe requests are processed and honored within ten (10) business days. Once an individual opts out, their email address will be placed on a secure suppression list and will never be shared, transferred, or emailed again.
7. Data Retention and Security
The Company employs industry-standard physical, administrative, and technological security measures to protect personal data from unauthorized access, loss, alteration, or disclosure.
The Company retains personal data only for as long as is necessary to deliver the requested consulting services, maintain business records, and fulfill the purposes outlined in this policy. To dispose of personal data, the Company anonymizes the files, permanently deletes the digital documents, or shreds the physical records using reasonable measures to prevent unauthorized access.
In the event of an unauthorized security breach that compromises computerized personal information maintained by the Company, the Company will conduct a prompt, good-faith investigation. If the investigation reveals a likelihood of identity theft or data misuse, the Company will notify affected individuals and appropriate state agencies in compliance with the notification timelines set by applicable state data protection laws.
8. Age Restrictions and Minor Policy
The coaching, consulting, and curriculum services of the Company are designed strictly for adult professionals and corporate entities. The Company does not knowingly collect, maintain, or solicit personal information from individuals under the age of 18. If the Company discovers that it has inadvertently collected personal information from a minor, it will delete that information from its secure databases immediately.
9. Rights of Users and Contact Information
Individuals who have shared their information with the Company retain the right to access, correct, update, restrict the processing of, or request the deletion of their personal information. To submit these requests, or to ask questions regarding this Privacy Policy, users can contact the Company at:
Clarity Mountain Education
Email: contact@claritymountaineducation.com
Mailing Address: PO Box 43, New London, NH, 03257, USA